Uber to bar riders without minimum rating

Bangla Tribune Desk
Published : 17:49, Jun 19, 2019 | Updated : 19:54, Jun 19, 2019

Uber`s logo is displayed on a mobile phone in London, Britain, Sept 14, 2018. REUTERS/File Photo

Ride-hailing service Uber has said that riders, who fall below a minimum average rating after several notifications, will lose access to the app.
On Wednesday (Jun 19), the company announced of updating its community guidelines, which it said aimed at reminding riders of the behaviour expected of anyone using the platform.
In a statement, it claimed updated guidelines will ensure and encourage shared accountability on the platform.
“… a handful of riders who, after several notifications, fall below a minimum average rating, lose access to the Uber app,” it reads.
Uber hopes that, this will encourage shared accountability since drivers have long been expected to meet a minimum rating threshold.
“We all belong to communities that teach us the importance of treating everyone with respect. With the same thought in mind, we have updated Uber’s Community Guidelines which extend the same behavioral standards to riders that Uber has for its driver partners,” the statement quoted Zulquar Quazi Islam, Lead, Uber Bangladesh, as saying.
The vast majority of riders will not be affected by the update, he said before adding “it reminds a select few what behaviour is expected of them while using the app."